5605 W Waco Dr, Waco, TX 76710, USA
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Update by user Dec 02, 2018

Home Decorators collection by Glacier Bay 42" infrared wall mount electric fireplace Luella Collection sold by Home Depot. Purchased Dec 2, 2018, in Waco Texas.

Ember rocks insufficient for the unit. Requesting the mailing of additional rocks for ambiance and decor improvement.

Original review posted by user Dec 02, 2018

needing more rocks for ember bed. Assembled and installed today. Can only see the tips of the ember bed, kinda like a teaser :)

Product or Service Mentioned: Glacier Bay Products Fireplace.

Reason of review: not enough rocks.

Preferred solution: mail or have homw depot in waco give me additional rocks.

  • Electric Fireplace
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Anonymous
#1609500

i have no idea on how to mark this as resolved. turns out that it says glacier bay on the paperwork but you call home decorators - they are processing this as a warranty and replacing the embers.