Glacier Bay Products
Reviews and Complaints
Unhappy with product
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamage
- Easy to follow instructions
Preferred solution: Replacement part for mirror
Pas de reponse
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Verified ReviewerReplacement parts for Glacier Bay toilet
waiting for a response
- Nice looking
- Finding parts for older products
Preferred solution: Replacement part recommendation
I haven’t received the part I ordered, still waiting to fix the leak in my bathtub faucet.
User's recommendation: Have necessary parts in stock.
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Verified Reviewer | Toronto, OntarioNeed replacement part
User's recommendation: Good product and good service
Glacier bay power flush doesnt flash well and its broken
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Verified ReviewerTroubleshooting omission
I always shop for what I think is the best.
(In the meantime I compensated by pouring in a couple of gallons of water to complete the flush.) I checked the troubleshooting section of the Use and Care Guide to see what may be the problem. Only recently did I learn that this particular toilet has a siphon jet that injects water into the toilet from the bottom to aid in flushing. THE TROUBLESHOOTING GUIDE SAYS NOTHING ABOAUT THIS SIPHON JET. I had no idea where it was located and what its function was.
Once I located it I discovered that it was totally plugged up.
With great difficulty I was able to break through the "plug" and clean out the channel. Thereafter the toilet again flushed as originally.
Since the solution to the malfunctioning of this toilet was simple though troublesome, may I suggest that you modify your troubleshooting section of the Guide to include identifying this part of the toilet and what to do to prevent plugging, thereby insuring continued use of the toilet.
Sincerely, one frustrated (fill in the blank).
Magnetic strip
User's recommendation: Run
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Verified ReviewerBad product
Preferred solution: Full refund
User's recommendation: Tried calling and got hung up on 5 times after waiting almost 50 minutes on 5 calls
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Verified Reviewer | Lakewood, WashingtonGB cartridge leaked and damaged unit below - GB won't honour warranty
- Wont cover warranty
Preferred solution: Coverage of plumbing costs to stop leak, coverage of repairs to unit below mine.
User's recommendation: DON'T BUY. Warranty is useless
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Verified Reviewer | Norwalk, CaliforniaPoor quality parts
User's recommendation: Buy elsewhere
Worthless product,don't waste your money.its to hard to earn to waste
- Can not get parts
Preferred solution: Full refund
User's recommendation: Don't recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGlacier bay kitchen faucet leaking
Preferred solution: Please send replacement of whole set
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective faucet
Preferred solution: Parts
User's recommendation: 100% fine
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