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Warranty | Glacier Bay Products review from Pacoima, California

5.0
Details
Customer care send out the report to parts department to resolve
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Review
#1755392 Review #1755392 is a subjective opinion of poster.
Reason of review
Good customer service

Faulty faucet | Glacier Bay Products review from Los Angeles, California

1.0
Details
Faulty faucet - Glacier Bay Products review
No answer when connected. Faucet slowly turns it’s self on even with low water pressure. Faucet is only 10months old.
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Review
#1722067 Review #1722067 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet

Home Depot doesn't have much of a selection for replacement parts | Glacier Bay Products review from Indio, California

Home Depot doesn't have much of a selection for replacement parts - Glacier Bay Products review
Home Depot doesn't have much of a selection for replacement parts - Glacier Bay Products review
I have the need for a cartridge for a cold water faucet. Can you help me? There is no model number on the faucet. It just says Glacier Bay. Home Depot doesn't have the part. nafmak30@gmail.com
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Review
#1705457 Review #1705457 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Stay Away | Glacier Bay Products review from Valencia, California

1.0
Details
The connector nut on shower head split, shooting water everywhere. Tried contacting their customer service to no avail. Cheap product. Customer service is nonexistent.
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Review
#1728193 Review #1728193 is a subjective opinion of poster.
3.0
Details

Update by user May 16, 2019

same issues. Experienced plumber can only tighten it to 80% nut then just spins.

Original review posted by user May 15, 2019

Our plumber of 40 years installed, but because the stem is not threaded, the unit at the base where it meets our granite countertop constantly is loose. How can it stay secure without a...
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3 comments
Anonymous
#1777368

Remove the plastic “quick mount connection” and replace with a brass mount with tightening screws. You can either call glacier bay and they will send you for free, because they know the plastic is crap, or you can special order through Home Depot for $7.

I special ordered mine.

Here is the link for what you will need, hope this helps. https://www.homedepot.com/p/Glacier-Bay-Pulldown-Mounting-Kit-RP90121/301158339

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Review
#1534815 Review #1534815 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet
Reason of review
Bad quality

Handheld showerhead | Glacier Bay Products review from Irvine, California

Handheld showerhead - Glacier Bay Products review
The cheap plastic around the connection broke
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Review
#1654266 Review #1654266 is a subjective opinion of poster.
Product
Glacier Bay Products Shower Head
Reason of review
Bad quality
Loss
$55
Preferred solution
Deliver product or service ordered

Bad design retaining but | Glacier Bay Products review from Fremont, California

4.4
Details
Rep is sending but replacement part not compressed retainer.
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Review
#1613441 Review #1613441 is a subjective opinion of poster.
Pros
  • I am waiting for a reply
Cons
  • Broken part
Reason of review
Reliable warranty
Tags
  • Pull Down Kitchen Faucet

Aerator for vessel sink facuet | Glacier Bay Products review from Oakland, California

4.7
Details
Aerator for vessel sink facuet - Glacier Bay Products review
Aerator for vessel sink facuet - Glacier Bay Products review
I have been to Home Depot, ACE hardware and can not find the correct Aerators. Where can I locate new aerators. Please help!
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Review
#1512653 Review #1512653 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet
Pros
  • Product is good
  • Strong base of faucet
Cons
  • Broken part
Reason of review
Can not find proper replacement aerators for my 2 facuets
Preferred solution
Let the company propose a solution
Tags
  • Bathroom Facuet Aerators

My water dispenser cold water button is broken | Glacier Bay Products review from Murrieta, California

My water dispenser cold water button is broken - Glacier Bay Products review
My water dispenser cold water button is broken - Glacier Bay Products review
The cold water dispenser button is broken.
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Review
#1575521 Review #1575521 is a subjective opinion of poster.
Product
Glacier Bay Products Water Dispenser
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

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Need a toilet | Glacier Bay Products review from Bell, California

I’m attempting to buy a specific toilet made by your company but the local stores do not carry it
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Review
#1682734 Review #1682734 is a subjective opinion of poster.