Glacier Bay Products Reviews and Complaints
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Verified ReviewerWarranty | Glacier Bay Products review
I have a leak in the faucet, no parts because they don't make that model anymore, and they don't want to replace it. eventhough has a life time warranty.
Review
Product
Glacier Bay Products Faucet
Pros
- Price
Cons
- Warranty and customer service
Reason of review
Poor customer service
Loss
$150
Preferred solution
Replacement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarranty | Glacier Bay Products review from Pacoima, California
Customer care send out the report to parts department to resolve
Review
Reason of review
Good customer service
Need parts | Glacier Bay Products review from Roscoe, Illinois
I did finally get the correct parts I needed after several weeks, e-mails and phone calls. I was sent the wrong parts for my Glacier Bay hot tub faucet. If the customer service representative would have contacted me just one time, we could have resolved the issue right away. But I was never contacted or was never notified parts were sent. I had to contact Customer service 4 different times in a 2 week period. A follow up e-mail to each e-mail I sent would fix everything.
Review
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Verified ReviewerThrow it down the stairs and hope it breaks before installation | Glacier Bay Products review
This Ballerina Bowl toilet is the worst of all possible worlds. There is enough force to shred the waste and not enough water to force it down so it all piles up on the side of the bowl. The only way you can make it limp along is to do one large flush for waste, one for paper, so you are probably using more water than a normal toilet but even then a plumber needs to be called monthly. It is an incompetently designed product pandering to suck in stupid environmentalists. I would give it one star but do not believe in flattery.
Review
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
The woke landlady bought this so I need to have a normal toilet put in.
Faulty faucet | Glacier Bay Products review
The quick nut that hold the faucet to the sink keeps coming loose this is a customer's home and 2nd call back for me regarding this issue can I get a regular metal nut to resolve this I have installed several of these and had a few call backs for this issue. I do not like to be called back for something I installed and loose time and money due to a plastic part that is questionable to begin with you should offer this part in the kit or as an additional part on the store shelves.
Review
Product
Glacier Bay Products Faucet
Pros
- Decent inexpensive products
- Cost of product
- Function
Cons
- Quick nut feature is creative but not reliable
Reason of review
Bad quality
Loss
$225
Preferred solution
A revision and nut sent with each unit to prevent this failure in the future. Currently would like a metal nut that can thread on the main stem to retain the faucet to the sink I had to cut down the plastic sleeve quick nut and add an additional conduit n
Tags
Very poor porcelain cracking and stains from being porous. | Glacier Bay Products review from Mundy, Michigan
Update by user Oct 20, 2019
10/20/2019 Has been a month now and no contact from Glacier Bay Products.
Original review posted by user Sep 20, 2019
Very poor porcelain cracking and stains from being porous.Purchased 2 Glacier Bay toilets in 2014 and by 2016 less than 2 years one toilet you can no longer get it clean inside from bad porcelain. Called home Depot and was told to bad not covered. Now bottom inside under water is so cracked worried it may start leaking. 2nt toilet is ok. Obviously poor manufacturing. Really don't want to have to pay for another toilet and installation.Review
Product
Glacier Bay Products Toilet
Pros
- Price
Cons
- Quallity
- Problem was not resolved
Reason of review
Bad quality
Loss
$200
Preferred solution
Full refund
Medecine cabinet | Glacier Bay Products review
Hi, im glad to say the cabinet looks great wirh the door closed. Took 2 guys 2 hours to install recessed medecine cabinet onlt to notice after install that the door on the inside has a fault and crack, Wow! Go back to big box store only to be told sorry no refund arghh. They suggest contact you guys directly so here i am. Heres a picture of defect on door im hoping a remplacement will be sent this is unacceptable, paid for a solid glass door not a cracked one.
Review
Product
Glacier Bay Products Cabinet
Pros
- Qualitt
Cons
- Damaged in box
Reason of review
Damaged or defective
Loss
$100
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBe cautious | Glacier Bay Products review
Bought a touchless faucet around a year ago and the celluloid is already faulty and needs replacing
Review
Product
Glacier Bay Products Faucet
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Bathroom Faucet | Glacier Bay Products review
we had the handle of our main floor bathroom faucet shoot off independently due to water pressure while we were in our living room. The faucet is only a few years old, and the water caused some flooding and drywall damage in our basement. I have taken some pictures for review, and would like some compensation for the defective unit and damage. Thank-you Tim Hucks 905 873 8044 - familyhucks@gmail.com
Review
Product
Glacier Bay Products Faucet
Reason of review
Damaged or defective
Loss
$250
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNO DON'T BUY THESE | Glacier Bay Products review
Thanksgiving Day, the faucet stop shutting off water. I've tried everything including changing washers and it still will not shut off properly. Glacier Bay faucets are junk the one I have is less than a year old. Do not buy these.
Review
Reason of review
Bad quality
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