Contact Glacier Bay Products Customer Service
Glacier Bay Products Phone Numbers and Emails
Toll-Free Number:
-
1 (855) 434-5224
Customer Service:
-
1 (800) 466-3337
-
1 (800) 430-3376
Complaints/ Feedback:
-
1 (800) 435-4654Web Site Feedback
Glacier Bay Products Emails:
Customer Service
Legal
DMCA Inquiries, Privacy Inquiries
Glacier Bay Products Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Glacier Bay Products Customer Service Rating
4.6 out of 5
Contact Method Distribution
78% phone, 22% email
Most Popular Glacier Bay Products Phone Number
1 (855) 434-5224
Most Popular Glacier Bay Products Email Address
customercare@homedepot.com
Average Hold Time
00:02:01
Average Calls duration
7 minutes
Call Volume by Day
View full overview ›
Glacier Bay Products Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Glacier Bay Products Customer Service Rating | 4.6 out of 5 |
| Contact Method Distribution | 78% phone, 22% email |
| Most Popular Glacier Bay Products Phone Number | 1 (855) 434-5224 |
| Most Popular Glacier Bay Products Email Address | customercare@homedepot.com |
| Average Hold Time | 00:02:01 |
| Average Calls duration | 7 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Glacier Bay Products Live Agent Availability | 25% of callers successfully reach a real person |
| Common Reasons for Contact | Product/ service, return/ replace and request for information |
| Issue Resolution Rate | Low (10% reported full resolution) |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Glacier Bay Products | First and last name, email or phone number |
Call Volume by Day
Contact Information
Glacier Bay Products Website:
Corporate Office Address:
The Home Depot, Inc.
2455 Paces Ferry Rd.
Atlanta,
Georgia
30339-4024
United States
Other Info (opening hours):
Customer Service Hours (EST):
Monday - Friday: 8:00am - 7:00pm
Saturday: 9:00am - 6:00pm
Summary of Glacier Bay Products Customer Service Calls
8.8K
TOTAL
CALLS
CALLS
06:41
AVG CALL
DURATION
DURATION
10%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Glacier Bay Products?
Product/ Service Question:
- “Broken part”
- “Not working”
- “Register product”
Return/ Replace Question:
- “Get a replacement part”
- “Case: 40278398 GB faucet replacement part”
- “Pull down sprayer needs replacement”
Request for Information Question:
- “Want to tell them about my tolet”
- “Power flush comide question”
- “Kitchen sink question”
Shipping and Delivery Question:
- “Missing parts”
- “Missing part”
- “Missing parts numerous times”
Website/ Application Question:
- “Bought a toilet from Home Depot and installed it but realized after installing it had a crack. It has gotten much worse since”
- “Install help toilet adjustable flush bottom”
- “I need brackets to install a 27 inch glacier bay farm ***”
Staff Question:
- “Horrible customer service”
- “Service and parts”
- “I but a toilet and it doesn't flush store asked me to call customer service”
Payments and Charges Question:
- “I have problem with my Glacier Bay 7 Flushes Billiards Balls Toilet in Home Depot no have available the little gummy piece for the tank, for that reason, the toilet not retend the water an they increase my water bill incredible. That piece at not in”
- “You have charged my credit card and I didn't buy anything from you”
- “My fauce touchless faucet discharge is very slow”
Account Question:
- “Verify purchase”
- “Toilet issues/ small disabled individual needs”
- “Having problems woth account”
Activation/ Cancellation Question:
- “Cancelation of order”
- “GB kitchen faucet is not functioning with the infrared eye activation.”
- “Cancel order”
Refund Question:
- “Refund or patch kit”
- “Warrantee refund”
- “Refund”
Employment Question:
- “VWD2266W-2-hdu”
Other Question:
- “Toilet flapper closing too soon”
- “Need a flange for free standing tub facet”
- “Faucet”
Compare Glacier Bay Products Customer Service To
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Glacier Bay Products