Contact Information

Glacier Bay Products Phone Numbers

Customer Service:

  • (855) 434-5224
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Other Info:

8 a.m. - 7 p.m., EST, Monday - Friday 9 a.m. - 6 p.m., EST, Saturday

Summary of Glacier Bay Products Customer Service Calls

345 TOTAL
CALLS
1% SUCCESSFUL
CONNECTIONS
07:17 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Glacier Bay Products to Ask about:

Return/ Replace Question:

  • “Replacement parts”
  • “Replacement part sprayer hose”
  • “I need a replacement part for my toilet.”

Product/ Service Question:

  • “Reverse osmosis system leaking badly”
  • “Areator led stopped working”
  • “Connector Nut Missing”

Request for Information Question:

  • “Parts inquiry” , Review # 1724622
  • “Trying to find out how to take facet apart to fix”
  • “Toliet is about a year old and the bowl trap is starting to wear anything that i can do for it or”

Shipping and Delivery Question:

  • “You guys changed Where the supply line hooks up to your Fossett the threads don’t go all the way down to the end that is so stupid I can’t even get the stupid thing on there”

Other Question:

  • “Looking for product”
  • “I need a black rubber cover for my kitchen faucet”
  • “Dylan faucet fastmount won't tighten”

Glacier Bay Products Rating Stats

2.7 out of 5 stars
based on 125 reviews
See all 330 reviews

Rating trend

About

Top Glacier Bay Products Services

Customer Care, Shipping Service

Top Glacier Bay Products Products

Faucet, Toilet, Vanity

Glacier Bay Products Pros and Cons

Pros: I am waiting for a reply, Good price, Strong base of faucet, Price, Looks good

Cons: I am waiting for a reply, Broken part, Problem was not resolved, Horrible customer service, Cheaply made

Glacier Bay Products reviews and complaints

Glacier Bay Products is ranked 19 out of 310 in Bed and Bath category

Payment Methods

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Glacier Bay Products Stats

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Number of Calls

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