Product: Glacier Bay Products Customer Care Clear all filters (28 of 28 reviews match)
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Glacier Bay Products - No answer 545 you close at 7 smh

You guys close too early at 6:40 it's 5:45 or 6:45 5:45 you supposed to close at 7 you guys are not answering your phone
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Comment
1 0
Review
#1575057 Review #1575057 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Cons
  • Horrible customer service
  • Closed to early 545 instead of 7 pm
Reason of review
Cooler not cooling
Preferred solution
Just want to fix not cooling water

Glacier Bay Products - Terrible product

1.0
Details
Replacement parts don't fit or work, the customer support has no clue. Customer support tries to play dumb. They do not offer any kind of resolution satisfactory to replacement or refund of the parts or product.
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Comment
0 0
Review
#1572205 Review #1572205 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund

Glacier Bay Products - Replacement Parts

Had a leaking issue. It was handled promptly and the parts were sent without any issues.
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Comment
0 0
Review
#1552955 Review #1552955 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Good customer service

Glacier Bay Products in Toronto, Ontario - Sercice

Useless *** didnt want to help. Dont buy chinese garbage.
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Comment
0 0
Review
#1527077 Review #1527077 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Poor customer service

Glacier Bay Products - Refund

I am trying to get a hold of Glaicer Bay
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Comment
0 0
Review
#1509881 Review #1509881 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Poor customer service

Glacier Bay Products - Great Support

4.7
Details
The swivel conection between shower pipe and dual head Glacier Bay unit broke, no part was available at my local Home Depot so they are sending one out, no questions asked. Thank you Home Depot and Glacier Bay!
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Comment
0 0
Review
#1492173 Review #1492173 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Good customer service

Glacier Bay Products in Shawnee, Oklahoma - Cant call to talk with representative

3.7
Details
Tried to call and only get *** Sad
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Comment
0 0
Review
#1487824 Review #1487824 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Poor customer service

Glacier Bay Products in Detroit, Michigan - Telephone

your rep was very caring and professional
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Comment
1 0
Review
#1474624 Review #1474624 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Good customer service

Glacier Bay Products in Lakewood, Colorado - Great customer service!

4.8
Details
Problem with cartridge making noise. Home Depot sells them but doesn't carry parts??? Called Talk to Liz. Told me what she needed number off the manual, my address and email address. Order the part will have it in three days. Thanks Liz! Best Customer Service I've had in a long time!
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Comment
0 0
Review
#1469477 Review #1469477 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Good customer service

Glacier Bay Products in Marietta, Georgia - Just asking simple questions

They have people answering the phone that know exactly nothing about Plumbing or the product
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Comment
0 0
Review
#1460373 Review #1460373 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Poor customer service