Glacier Bay Products Customer Care Reviews and Complaints
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Glacier Bay Products - Terrible product
Replacement parts don't fit or work, the customer support has no clue. Customer support tries to play dumb. They do not offer any kind of resolution satisfactory to replacement or refund of the parts or product.
Review
Service
Glacier Bay Products Customer Care
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund
Glacier Bay Products - No answer 545 you close at 7 smh
You guys close too early at 6:40 it's 5:45 or 6:45 5:45 you supposed to close at 7 you guys are not answering your phone
Review
Service
Glacier Bay Products Customer Care
Cons
- Horrible customer service
- Closed to early 545 instead of 7 pm
Reason of review
Cooler not cooling
Preferred solution
Just want to fix not cooling water
Glacier Bay Products - Replacement Parts
Had a leaking issue. It was handled promptly and the parts were sent without any issues.
Review
Service
Glacier Bay Products Customer Care
Reason of review
Good customer service
Glacier Bay Products - Great Support
The swivel conection between shower pipe and dual head Glacier Bay unit broke, no part was available at my local Home Depot so they are sending one out, no questions asked. Thank you Home Depot and Glacier Bay!
Review
Service
Glacier Bay Products Customer Care
Reason of review
Good customer service
Glacier Bay Products in Toronto, Ontario - Sercice
Useless *** didnt want to help. Dont buy chinese garbage.
Review
Service
Glacier Bay Products Customer Care
Reason of review
Poor customer service
Glacier Bay Products in Shawnee, Oklahoma - Cant call to talk with representative
Tried to call and only get *** 
Review
Service
Glacier Bay Products Customer Care
Reason of review
Poor customer service
Glacier Bay Products - Refund
I am trying to get a hold of Glaicer Bay
Review
Service
Glacier Bay Products Customer Care
Reason of review
Poor customer service
Glacier Bay Products in Lakewood, Colorado - Great customer service!
Problem with cartridge making noise. Home Depot sells them but doesn't carry parts??? Called Talk to Liz. Told me what she needed number off the manual, my address and email address. Order the part will have it in three days. Thanks Liz! Best Customer Service I've had in a long time!
Review
Service
Glacier Bay Products Customer Care
Reason of review
Good customer service
Glacier Bay Products in Burbank, California - They tried to help and were very kind. i just couldnt find the coupon
i was to recieve a gift reciept/ refund code and have been unable to find it in my emails.
Review
Service
Glacier Bay Products Customer Care
Reason of review
Good customer service
Glacier Bay Products in Wasaga Beach, Ontario - No reply to my query.
I called Home Depot. I called Glacier Bay. I called the outsourced company which actually made the RO filter system which I purchased. My calls have not been returned, and my question remains unanswered, while I remain disturbed about the issue.
Review
Service
Glacier Bay Products Customer Care
Reason of review
Poor customer service
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