Product: Glacier Bay Products Customer Care Rating: 1 Star Clear all filters (2 of 28 reviews match)
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Glacier Bay Products - Terrible product

1.0
Details
Replacement parts don't fit or work, the customer support has no clue. Customer support tries to play dumb. They do not offer any kind of resolution satisfactory to replacement or refund of the parts or product.
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Review
#1572205 Review #1572205 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund

Glacier Bay Products in Peterborough, Ontario - I haven't had a satisfactory answer yet, neither from Home Depot's attempt to reach the company, nor have I been able to reach it.

1.0
Details
I am put on hold for too long - over 20 minutes, and ended up doing other important things than waiting and twiddling my thumbs. I left a phone number where they said they would call me back when they were not so busy, but no answer yet.
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Review
#1430046 Review #1430046 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Pros
  • Ro filter system
Cons
  • I am waiting for a reply
Reason of review
Poor customer service

Glacier Bay Products Reviews

  1. 37 reviews
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  5. 23 reviews
Glacier Bay Products reviews