Product: Glacier Bay Products Customer Care Clear all filters (28 of 28 reviews match)
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Glacier Bay Products in Burbank, California - They tried to help and were very kind. i just couldnt find the coupon

4.7
Details
i was to recieve a gift reciept/ refund code and have been unable to find it in my emails.
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Review
#1455943 Review #1455943 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Good customer service

Glacier Bay Products in Fresno, California - Worst experience

Representative hung up on our call!
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Review
#1452354 Review #1452354 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Poor customer service

Glacier Bay Products in Stone Mountain, Georgia - Call did not connect

I tried three times but the call never connected.
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Review
#1450914 Review #1450914 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Poor customer service

Glacier Bay Products in Wasaga Beach, Ontario - No reply to my query.

3.4
Details
I called Home Depot. I called Glacier Bay. I called the outsourced company which actually made the RO filter system which I purchased. My calls have not been returned, and my question remains unanswered, while I remain disturbed about the issue.
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#1448647 Review #1448647 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Poor customer service

Glacier Bay Products in New York, New York - Aerator not working

My led aerator stopped working recently and I contacted glacier bay service to get help, Christy was great found my product and shipped it right out
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Review
#1433413 Review #1433413 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Good customer service

Glacier Bay Products in Peterborough, Ontario - I haven't had a satisfactory answer yet, neither from Home Depot's attempt to reach the company, nor have I been able to reach it.

1.0
Details
I am put on hold for too long - over 20 minutes, and ended up doing other important things than waiting and twiddling my thumbs. I left a phone number where they said they would call me back when they were not so busy, but no answer yet.
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Review
#1430046 Review #1430046 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Pros
  • Ro filter system
Cons
  • I am waiting for a reply
Reason of review
Poor customer service
5.0
Details
Had trouble with may Glacier Bay dual flush toilet losing water. When I called customer service I was amazed at the great service I received they helped me diagnose my problem ,figured out what parts I needed and sent them to me. After I got off phone I received a call...
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Review
#1403304 Review #1403304 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Pros
  • Customer service
Reason of review
Good customer service

Glacier Bay Products in Ann Arbor, Michigan - Horrible

Customer service rep cup diverted me to send an email to the Home Depot email customer service. He was not willing to help me over the phone. He was trying to get me off the phone and I am very frustrated
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Review
#1402530 Review #1402530 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Poor customer service

Glacier Bay Products in Los Angeles, California - Latex inquiry

5.0
Details
Concerned about natural rubber latex in faucet because of allergy. Tonya was my rep and took the time to triple check faucet to make sure there was no latex. Very grateful for the information.
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Review
#1387324 Review #1387324 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Good customer service

Glacier Bay Products in Oceanside, California - Productive Assistance.

4.4
Details
Had a question about a GB dual flush toilet. A helpful video was emailed to me.
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Review
#1380506 Review #1380506 is a subjective opinion of poster.
Service
Glacier Bay Products Customer Care
Reason of review
Good customer service