Product: Glacier Bay Products Faucet Clear all filters (90 of 90 reviews match)
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Glacier Bay Products - Don't buy your Faucets

Woke up this morning and notice wood flooring in kitchen felt soft or sponge', look under sink and Faucet was leaking, turned off water to faucet, the leak was coming from where the hose's go up into threaded housing, partial board Cabinets damaged and large section of wood kitchen floor needs to be replaced, this will cost me thousands to repair, I know you can say that what I have insurance for, I will never buy your product again!!!
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Review
#1728356 Review #1728356 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet
Reason of review
Damaged or defective
Loss
$1500
Preferred solution
reimburse for damages

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Verified Reviewer

Glacier Bay Products - Be cautious

2.2
Details
Bought a touchless faucet around a year ago and the celluloid is already faulty and needs replacing
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Review
#1726662 Review #1726662 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Glacier Bay Products - Broken Faucet

1.5
Details
Have it replaced. Have not heard a thing.
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Review
#1723731 Review #1723731 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet
Reason of review
Damaged or defective
Loss
$200
Preferred solution
Replacement

Glacier Bay Products in Los Angeles, California - Faulty faucet

1.0
Details
Glacier Bay Products - Faulty faucet
No answer when connected. Faucet slowly turns it’s self on even with low water pressure. Faucet is only 10months old.
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Review
#1722067 Review #1722067 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet
Glacier Bay Products - Look at the warranty
Glacier Bay Products - Look at the warranty
Glacier Bay Products - Look at the warranty
Glacier Bay Products - Look at the warranty
We have had a glacier bay kitchen faucet approximately 4-5 years. Thanksgiving day we were cleaning up the dishes and had the hot water on and water started pouring out from under my sink out of the cabinet and all over my floor flooding everything. The hose for the...
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1 comment
Machele
#1784070

Your problem arose because the braided hose supplying hot water from your water heater broke---not an uncommon thing to happen and having little to do with the actual faucet itself. From your photos, it is not apparent how this hose attaches to the faucet.

Most supply hoses are individual ones with one end attached to the faucet and the other to the copper supply line. If the hoses, cold and hot can be removed from the faucet and supply line, then just buy a new one and attach it as usual. If it is permanently attached to the faucet, then you would, of course have to buy a new faucet. Nothing lasts forever.

In your case, I would check the hot water temperature to see what the water heater is set for. Too high of a temperature setting is not good and can cause high pressure which is not good for the supply hose. Just a thought.

OSHA recommends a temp of 140 degrees and most heaters are pre-set for that. If yours is set for "high" or similar, turn it down to "normal."

Review
#1720172 Review #1720172 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet
Pros
  • Good price
Cons
  • I am waiting for a reply
Reason of review
Bad quality
Loss
$119
Preferred solution
Full refund

Glacier Bay Products - Look out

4.0
Details
Glacier Bay Products - Look out
I have been a contractor for over 40 years. I have never seen a metal braded supply line fail. These come with the vessel faucets and cannot be changed with a standard line.
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Review
#1711776 Review #1711776 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet
Reason of review
Damaged or defective

Glacier Bay Products - Will see how customer service responds

Purchased kitchen faucet at Home Depot 11/23/18 { one year ago.} Model HD67496-1008D2. I think your model number is 69256999 7730. This month the pull down tubing sprang several leaks and ruined my cafe curtains above the sink. I have the receipt for this purchase. I expect a full replacement for the faucet. Never expected a faucet to not last at least a year and spew water in my face. Company coming and expect a speedy response or entire internet will share my pain.
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Review
#1711138 Review #1711138 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet

Glacier Bay Products in Homewood, Illinois - Rp20052 part

My faucet is not working
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Review
#1710195 Review #1710195 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet
Reason of review
Part
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

1.2
Details
Glacier Bay Products - No Sink for 17 Days, Horrible Service
Glacier Bay Products - No Sink for 17 Days, Horrible Service
Glacier Bay Products - No Sink for 17 Days, Horrible Service
Glacier Bay Products - No Sink for 17 Days, Horrible Service
Glacier Bay Products - No Sink for 17 Days, Horrible Service
I purchased an new sink and faucet combo pack for my kitchen remodel and it’s been a nightmare, leaving me without a kitchen sink for almost a month. The original faucet would not work after installation and water was not coming out. I was told the part must be broken...
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Review
#1699057 Review #1699057 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet
Pros
  • Fair prices
Cons
  • Problem was not resolved
  • Poor service
  • Broken part
Reason of review
Poor customer service
Loss
$110
Preferred solution
I purchased a different glacier bay faucet that works, i’d like to be reimbursed
Tags
  • Kitchen Faucet With Sprayer
  • Pull Down Kitchen Faucet

Glacier Bay Products Reviews

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  5. 23 reviews
Glacier Bay Products reviews

Glacier Bay Products in Kent, Ohio - Faucet issue

Was never "pissed" customer... Just inquiring "how to" find missing part for my new glacier bay faucet. Was on hold so decided to call back later. Thank You
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Review
#1696732 Review #1696732 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet