Glacier Bay Products Faucet Reviews and Complaints
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Glacier Bay Products in San Diego, California - I need a shower part
I bought a Glacier Bay shower faucet that was missing the machine screw that anchors the hexagonal valve stem to the cartridge and allows me to secure the faucet handle. I Glacier Bay last week and ordered the missing part based on the part number pictured and listed in the installation booklet. I received the part today. The part number is hand-written on the envelope (RP50199 ), but the screw is not the correct one – It is a flat head screw and what is needed here is a round head screw. This one does not even fit through the faucet handle and will not anchor it properly.
Review
Product
Glacier Bay Products Faucet
Reason of review
Wrong part was sent
Preferred solution
Deliver product or service ordered
Glacier Bay Products in Dexter, New York - Faucet
Now and today!!! The damn faucet does not work and the company won’t take my calls.
Review
Product
Glacier Bay Products Faucet
Reason of review
Bad quality
Glacier Bay Products in Florissant, Missouri - Broken faucet
They couldn't find the model or my receipt transaction
Review
Product
Glacier Bay Products Faucet
Cons
- Horrible customer service
- Broken part
- Product development is terrible
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
Glacier Bay Products - Quick connect kitchen faucet
This faucet came with a plastic piece called a quick connect. Pure junk. Dosent tighten very well sink is loose all the time. Wish they had a better mounting system.
Review
Product
Glacier Bay Products Faucet
Reason of review
Bad quality
Glacier Bay Products - Need part for glacier bay pavilion chrome pull down kitchen faucet turbo spray
Had faucet 3 months faucet head does not work. Have to hold buttons in for it to work
Review
Product
Glacier Bay Products Faucet
Reason of review
Bad quality
Glacier Bay Products in Philadelphia, Pennsylvania - I have a Glacier Bay kitchen faucet- Model Keelia
The hose is leaking at the wand. Can't find any parts numbers. Please advise since this is only a couple years old. Thank you, Rich Burns email: rburns@umtsd.org
Review
Product
Glacier Bay Products Faucet
Reason of review
Fair pricing
Glacier Bay Products - I can't uninstall my kitchen sink
I can't uninstall my kitchen sink. This is not intuative.
Review
Product
Glacier Bay Products Faucet
Glacier Bay Products - Warranty
Home Depot provided excellent customer service and I am just waiting on my replacement parts to be delivered.
Review
Product
Glacier Bay Products Faucet
Glacier Bay Products in Plano, Texas - Leaking Faucet must replace.
Kitchen faucet with side sprayer #209 442 stainless steel Acero inoxidable 4 holes, home depot does not have parts must replace the entire faucet, cost $80.00 only had it for 2-3 years!
Review
Product
Glacier Bay Products Faucet
Reason of review
Bad quality
Update by user May 16
same issues. Experienced plumber can only tighten it to 80% nut then just spins.
Original review posted by user May 15
Our plumber of 40 years installed, but because the stem is not threaded, the unit at the base where it meets our granite countertop constantly is loose. How can it stay secure without a threaded stem and nut to secure tightly??? We are now stuck with this and our...Review
Product
Glacier Bay Products Faucet
Reason of review
Bad quality
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Remove the plastic “quick mount connection” and replace with a brass mount with tightening screws. You can either call glacier bay and they will send you for free, because they know the plastic is crap, or you can special order through Home Depot for $7.
I special ordered mine.
Here is the link for what you will need, hope this helps. https://www.homedepot.com/p/Glacier-Bay-Pulldown-Mounting-Kit-RP90121/301158339