Wesley Chapel, Florida
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1 comment

We bought 2 glacier bay toilets and had them professionally installed. Since they were installed, the seats will not keep sliding side to side.

We have tried tightening the bolts to the point they just spin and do not tighten at all. We are very frustrated

Product or Service Mentioned: Glacier Bay Products Toilet.

Reason of review: Bad quality.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

Glacier Bay Products Pros: I am waiting for a reply.

Glacier Bay Products Cons: I am waiting for a reply, Product breaking after about a year.

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I purchased two of your eco friendly push button toilets less than a year ago and they are terrible. I am not saving money or water because I have to flush them two and three times to get the toilet paper to go down.

As soon as I can afford to replace them, they are out of here. I would never recommend this product to anyone.

I have actually stopped in hardware stores to tell people looking at toilets not to buy them. Extremely disappointed!!!