2845 Chapman St, Oakland, CA 94601
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Update by user May 16

same issues. Experienced plumber can only tighten it to 80% nut then just spins.

Original review posted by user May 15

Our plumber of 40 years installed, but because the stem is not threaded, the unit at the base where it meets our granite countertop constantly is loose. How can it stay secure without a threaded stem and nut to secure tightly???

We are now stuck with this and our plumber says he deals with this issue all the time. Home Depot should not sell. Just a simple threaded stem would solve this issue.

Very dissatisfied with this. Even the last one we had was a generic free one from the granite installers was secured tightly.

Product or Service Mentioned: Glacier Bay Products Faucet.

Reason of review: Bad quality.

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we are having the same problem .. two licensed plumbers couldn't get it to tighten up.

Told me they've had the same problems with this brand before..

told us they were cheap junk. Apparently they are right.