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Top Question
#43562

Wich is the minimum water supply pressure for a kitchen faucet (model HD667551)?I installed a kitchen faucet, model HD67551, but the water pressure is low. I remove the connections underneath the deck and the aerator, but it didn't change.

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by #1883895

According to sunrisespecialty.com/low-water-pressure-in-kitchen-faucet the two most common reasons for low water pressure are a blocked aerator and a clogged cartridge, and these problems are found in all kinds of kitchen faucet. When you install a new Glacier Bay faucet, you should expect normal water pressure. If the flow is less than expected, check the supply hoses for kinks. If you find any, it's probably because the supply hoses, which you have to purchase separately, are too long.

by #1883909

Thanks Larry for your comment. Actually, the supply hoses are part of the kit sold by Home Depot, they seem integrated in the faucet. Apparently, for this kit I need more than 3 m of water column that I have in my kitchen. I installed another faucet and it is working.

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Question:

My water dispenser is leaking hot water.

When you use the hot and cold water it starts to leak and the dispenser were the water drops gets full.

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Answer:
by #2111543

check valve on your meter closing the system and creating negative thermal expansion impact. Expansion tank for heater overflow works, look up water hammer arrestor washing machine. The solution for the problem is installing a water hammer arrestor (which is sometimes required by the local code) look up before attempting. i am not a plumber.

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Question:
#94496

How to contact Glacier Bay directly.

I purchased a Glacier Bay vanity from Home Depot and after getting the unit home and unpacking it from the box, which didn't have any kind of strapping keeping it together I realized it was missing the instructions and the hardware kit. The issue is that I have misplaced the receipt which was paid in cash on 11/18

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Answer:
by #2178283

There is no way to contact them. Apparently, they want you to buy a major appliance through a dozen or so other mfgr's but not Glacier Bay

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Question:
#65590

glacier bay valve body is plumbed wrong can I flip the cartridge like I can with moen to fix the hot and cold.

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Answer:
by #1997676

As stated at kitchenfaucetdepot.net, Glacier Bay products are manufactured by Home Depot.
Unfortunately, Home Depot does not provide any information if you can flip the cartridge to fix the hot and cold on the company website. Please contact the store where you purchased your Glacier Bay item for assistance.

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Question:
#65535

How can I get a replacement piece.

For a shower base 10018****

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Answer:
by #1997677


According to the Home Depot help section, Glacier Bay products are warranted to the original consumer purchaser to be free of defects in materials or workmanship. Home Depot should replace the defective item free of charge. Please contact any of the Home Depot retail locations or call 1-85*-434-5224 to receive the replacement item. Proof of purchase (original sales receipt) from the original consumer purchaser must be made available for all Glacier Bay warranty claims.

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Question:
#65006

do the doors come off the vanity.

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Answer:
by #1993769


To get detailed information about the Glacier Bay products, please contact the Glacier Bay customer care team by phone at (855) 434-5224.
Support is provided:
  • Monday - Friday: 8AM - 7PM, EST;
  • Saturday: 9AM - 6PM, EST.

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Question:
#64423

Where is my part.

Good morning, I called you guys about 21/2 weeks ago. Looking for a part of my faucet.

The lady that answered me said she was going to mail me the part. I still haven’t received anything. I wanna know what’s going on. I really don’t wanna buy a whole new one.

I don’t even have a year yet with this one.

I will really appreciate if I could get some answers. Thank you and have a wonderful day.

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Answer:
by #1988802


Unfortunately we cannot contact Glacier Bay Products customer service on your behalf. In order to get details about your order, reach their support reps. You can call at 1 (80*) 466-3337.

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Question:
#60695

My wife can’t push the flush button down can I get the tank replaced?It’s to hard for my wife to push down. It’s about two months old. HomeDepot won’t take it back all I want is to exchange it for a one with a handle or just the tank.

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Answer:
by #1972750

As stated at askinglot.com, Glacier Bay is owned by Home Depot.
To get more information about if they can replace the tank, please contact the company customer care team by phone at (855) 434-5224.
Support is provided:
  • Monday - Friday: 8AM - 7PM, EST;
  • Saturday: 9AM - 6PM, EST.

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Question:
#59381

how can i contact a internacional sales person?Hello, I would like to know if you have a representative in Venezuela. I would like to buy wholesale to import products to Venezuela, but I want to buy products from the United States.

Can you give me contact information to speak with an international sales representative, please?

Thanks in advance. Gabriel Pereira.

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Answer:
by #1967407


Unfortunately, Glacier Bay Products does not provide any contact information of their international salesperson on the company website. Please contact the Glacier Bay Products customer care team for assistance. You may reach out to them by phone at (855) 434-5224.
Support is provided:
  • Monday - Friday: 8AM - 7PM, EST;
  • Saturday: 9AM - 6PM, EST.

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Question:
#58389

How can I registrate a bath faucet warranty?

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Answer:
by #1963147

Unfortunately, Glacier Bay does not provide any information about how to register a bath faucet warranty.
However, as stated at kitchenfaucetdepot.net, warranty claims should be made in writing. The claim must include an explanation of the defect which has occurred and must include proof of purchase, along with your personal contact information.
A claim should be sent to
Glacier Bay Faucets and Sanitaryware 2455 Paces Ferry Rd NW Atlanta, GA 30339-4024
You may also make a warranty claim by calling 1 (86*) 863-9931.

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