Glacier Bay Products Reviews and Complaints
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So the plumbers have been here all day (June 7). They are now working in the bathroom. They open the box for the vanity/sink take out the sink and it's chipped in two places on the bottom. So we stop and take pictures of the problem and the box. The damage had to occur...
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Review
Product
Reason of review
Damaged or defective
Glacier Bay Products in Roscoe, Illinois - Need parts
I did finally get the correct parts I needed after several weeks, e-mails and phone calls. I was sent the wrong parts for my Glacier Bay hot tub faucet. If the customer service representative would have contacted me just one time, we could have resolved the issue right away. But I was never contacted or was never notified parts were sent. I had to contact Customer service 4 different times in a 2 week period. A follow up e-mail to each e-mail I sent would fix everything.
Review
Glacier Bay Products - Cabinet slider came apart when used
A new set of sliders are being sent to me in order to correct the issue.
Review
Product
Glacier Bay Products in Bell, California - Need a toilet
I’m attempting to buy a specific toilet made by your company but the local stores do not carry it
Review
Glacier Bay Products - Missing parts
Purchased Glacier Bay Medicine Cabinet and parts were missing. Returned to Home Depot and there were none available for exchange and we were give this website and a phone number to call to get the missing parts. The missing hardware is AA-Left Shelf Clip, BB-Right Shelf Clip, CC- Shelf. Item Number - 1002 749 442 Model Number - 45411
Review
Pros
- Good price
Cons
- Missing parts
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered
Glacier Bay Products - Not happy with the Brass Teapot 4' Centerset
Looks nice was happy with the product until recently the internal washers ( upstairs bathroom its the Hot shutoff valve internal washer has worn and unable to turn off the stream flowing out. The downstairs bathroom its the same condition however it's the Cold shutoff valve and unable to shut off stream of cold water coming out. Tomorrow I will have to purchase from the local Homedepot ( where I bought this unit ) and get the valves and replace the ones with worn out washers. Note in the picture provided below the hot/cold shutoff valves are in the off position and yet the water is streaming out. arrrrrrrrrggggggghhhhh! :(
Review
Product
Reason of review
Bad quality
Loss
$58
Preferred solution
Let the company propose a solution
Glacier Bay Products - Need a new shower valve kit
our shower valve kit is leaking alot and we need a new one.
Review
Pros
- Warranty
Cons
- It broke
Glacier Bay Products in Brampton, Ontario - Fauset leak
Shower tap leaking.i think need cartrage
Review
Product
Glacier Bay Products - First time i use this product
My bathroom shower tap leaking.
Review
Glacier Bay Products - Why aren't the fastening bolts long enough
The fastening bolts for the 1.6 efficiency flush toilet are not long enough so we had to buy them separately. Why?????Doesn't the company communicate with the manufacturers? Terrible. Also the white caps don't screw on so they have to be glued. These fixes wouldn't cost you much and they would ensure a return customer. We won't be returning.
Review
Glacier Bay Products - Medecine cabinet
Hi, im glad to say the cabinet looks great wirh the door closed. Took 2 guys 2 hours to install recessed medecine cabinet onlt to notice after install that the door on the inside has a fault and crack, Wow! Go back to big box store only to be told sorry no refund arghh. They suggest contact you guys directly so here i am. Heres a picture of defect on door im hoping a remplacement will be sent this is unacceptable, paid for a solid glass door not a cracked one.
Review
Product
Pros
- Qualitt
Cons
- Damaged in box
Reason of review
Damaged or defective
Loss
$100
Preferred solution
Let the company propose a solution
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