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2.7
Details
Glacier Bay Products - Hidden Defects
Glacier Bay Products - Hidden Defects
Glacier Bay Products - Hidden Defects
Glacier Bay Products - Hidden Defects
Glacier Bay Products - Hidden Defects
Glacier Bay Products - Hidden Defects
Glacier Bay Products - Hidden Defects
Glacier Bay Products - Hidden Defects
Glacier Bay Products - Hidden Defects
So the plumbers have been here all day (June 7). They are now working in the bathroom. They open the box for the vanity/sink take out the sink and it's chipped in two places on the bottom. So we stop and take pictures of the problem and the box. The damage had to occur...
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Review
#1552816 Review #1552816 is a subjective opinion of poster.
Product
Glacier Bay Products Sink
Reason of review
Damaged or defective
1.2
Details
Glacier Bay Products - No Sink for 17 Days, Horrible Service
Glacier Bay Products - No Sink for 17 Days, Horrible Service
Glacier Bay Products - No Sink for 17 Days, Horrible Service
Glacier Bay Products - No Sink for 17 Days, Horrible Service
Glacier Bay Products - No Sink for 17 Days, Horrible Service
I purchased an new sink and faucet combo pack for my kitchen remodel and it’s been a nightmare, leaving me without a kitchen sink for almost a month. The original faucet would not work after installation and water was not coming out. I was told the part must be broken...
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Review
#1699057 Review #1699057 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet
Pros
  • Fair prices
Cons
  • Problem was not resolved
  • Poor service
  • Broken part
Reason of review
Poor customer service
Loss
$110
Preferred solution
I purchased a different glacier bay faucet that works, i’d like to be reimbursed
Tags
  • Kitchen Faucet With Sprayer
  • Pull Down Kitchen Faucet

Glacier Bay Products in Gold Coast, Queensland - Need replacement parts

Glacier Bay Products - Need replacement parts
Glacier Bay Products - Need replacement parts
Glacier Bay Products - Need replacement parts
Glacier Bay Products - Need replacement parts
Glacier Bay Products - Need replacement parts
The handle to my shower was stripped. Couldn’t get it off. Finally got it off. Replaced the cartridge after 4 trips to 2 Different stores and then finally Amazon. Now I still can’t get the old cartridge part out of the old handle that strict. I’m a single woman trying not to have to replace the cartridge that requires me to Sauter in new piping for my bathroom. This is beyond frustrating.I’ve literally wasted an entire week without a shower at my own home for no reason because this part cannot be found.
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Review
#1646788 Review #1646788 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Glacier Bay Products - Question about new toilet loosing water/troubleshooting

3.3
Details
Glacier Bay Products - Question about new toilet loosing water/troubleshooting
Glacier Bay Products - Question about new toilet loosing water/troubleshooting
Glacier Bay Products - Question about new toilet loosing water/troubleshooting
Glacier Bay Products - Question about new toilet loosing water/troubleshooting
Hi, a few months ago I bought 3 Glacier Bay dual-flush toilets and installed all three in my home. I noticed one of the toilets started running every 10 minuets or so. It wasn’t a big deal until I saw my recent water bill spike. So one night I turned off the water going to that toilet and woke up the next morning the bowl was almost empty. I don’t see a leak or any dripping on the floor so I’m very confused as to where the water is going? Also two out of the three toilets button area is starting to turn a greenish color. Please help.
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Review
#1652389 Review #1652389 is a subjective opinion of poster.
Product
Glacier Bay Products Toilet
Reason of review
Damaged or defective
Loss
$15
Preferred solution
Let the company propose a solution
Featured
1.3
Details
Glacier Bay Products - Not for men

Update by user Aug 16

No

Original review posted by user Aug 15

My husband and I bought this glacier bay toilet about 6 months ago and just now got around to buying my first soft seat toilet seat for it and after putting it on we noticed that the seat has to be held up while he uses it cause the holes for the seat are too close...
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Review
#1623870 Review #1623870 is a subjective opinion of poster.
Product
Glacier Bay Products Toilet
Pros
  • Price
Cons
  • No toilet seat would fit it
Reason of review
Bad quality
Loss
$120
Preferred solution
Let the company propose a solution

Glacier Bay Products in Roscoe, Illinois - Need parts

3.6
Details
Glacier Bay Products - Need parts
Glacier Bay Products - Need parts
Glacier Bay Products - Need parts
I did finally get the correct parts I needed after several weeks, e-mails and phone calls. I was sent the wrong parts for my Glacier Bay hot tub faucet. If the customer service representative would have contacted me just one time, we could have resolved the issue right away. But I was never contacted or was never notified parts were sent. I had to contact Customer service 4 different times in a 2 week period. A follow up e-mail to each e-mail I sent would fix everything.
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Review
#1682929 Review #1682929 is a subjective opinion of poster.

Glacier Bay Products - Bathroom Faucet

Glacier Bay Products - Bathroom Faucet
Glacier Bay Products - Bathroom Faucet
Glacier Bay Products - Bathroom Faucet
we had the handle of our main floor bathroom faucet shoot off independently due to water pressure while we were in our living room. The faucet is only a few years old, and the water caused some flooding and drywall damage in our basement. I have taken some pictures for review, and would like some compensation for the defective unit and damage. Thank-you Tim Hucks 905 873 8044 - familyhucks@gmail.com
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Review
#1691133 Review #1691133 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet
Reason of review
Damaged or defective
Loss
$250
Preferred solution
Let the company propose a solution

Glacier Bay Products in Duncanville, Texas - Wrong part

Glacier Bay Products - Wrong part
Glacier Bay Products - Wrong part
Glacier Bay Products - Wrong part
Pull down kitchen faucet stainless steel. The grayish rubber is oval I received more of an oblong and it does not fit.
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Review
#1687474 Review #1687474 is a subjective opinion of poster.
Product
Glacier Bay Products Faucet
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Glacier Bay Products - Medecine cabinet

3.2
Details
Glacier Bay Products - Medecine cabinet
Glacier Bay Products - Medecine cabinet
Hi, im glad to say the cabinet looks great wirh the door closed. Took 2 guys 2 hours to install recessed medecine cabinet onlt to notice after install that the door on the inside has a fault and crack, Wow! Go back to big box store only to be told sorry no refund arghh. They suggest contact you guys directly so here i am. Heres a picture of defect on door im hoping a remplacement will be sent this is unacceptable, paid for a solid glass door not a cracked one.
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Review
#1673327 Review #1673327 is a subjective opinion of poster.
Product
Glacier Bay Products Cabinet
Pros
  • Qualitt
Cons
  • Damaged in box
Reason of review
Damaged or defective
Loss
$100
Preferred solution
Let the company propose a solution

Glacier Bay Products Products and Services Reviews

Compare Glacier Bay Products to

Moen
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Glacier Bay Products in Mundy, Michigan - Very poor porcelain cracking and stains from being porous.

1.0
Details
Glacier Bay Products - Very poor porcelain cracking and stains from being porous.
Glacier Bay Products - Very poor porcelain cracking and stains from being porous.

Update by user Oct 20

10/20/2019 Has been a month now and no contact from Glacier Bay Products.

Original review posted by user Sep 20

Very poor porcelain cracking and stains from being porous.Purchased 2 Glacier Bay toilets in 2014 and by 2016 less than 2 years one toilet you can no longer get it clean inside from bad porcelain. Called home Depot and was told to bad not covered. Now bottom inside under water is so cracked worried it may start leaking. 2nt toilet is ok. Obviously poor manufacturing. Really don't want to have to pay for another toilet and installation.
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Review
#1659226 Review #1659226 is a subjective opinion of poster.
Product
Glacier Bay Products Toilet
Pros
  • Price
Cons
  • Quallity
  • Problem was not resolved
Reason of review
Bad quality
Loss
$200
Preferred solution
Full refund